MAKLUMAT KURSUS
: AT2104
: Quality Customer Service Implementation (After Sales - Service Operation)
: RM 0.00
: Pegawai ILJTM
: Kursus Meningkatkan Kemahiran
: Automotif
: 17 Oct 2021
: 19 Oct 2021
: 24 jam
: Tutup
Sinopsis Kursus
Module: Quality Customer Service Implementation
-Review Company Customer Service Charter.
-Administer Customer Complaints.
-Resolve Customers Feedback.
-Manage Customer Outreach Program.
Maklumat Penganjuran
: Ts. Kavitha Palaniappan
: Wan Mustaffa Bin Hj Wan Mohamed Zain
: Mohd Kamalarifin Bin Sulieman
: Bengkel Teknologi Automotif ILP Pasir Gudang
: ILP Pasir Gudang